rowid,id,year,session_id,ord,role,role_group,name_as_printed,affiliation_as_printed,paper_title,person_id,institution_id,source_document_id,page 20554,27460,2010,pdf:2010:B.36,3,Speakers,speaker,Amy Heckathorn,"California State University, Sacramento",Change Is Bad: Combating Institutional Inertia and Dated Practice,p:amy-heckathorn,ror:03e26wv14,pdf-2010-2010__cccc2010-program.pdf,103